Please read our Terms and Conditions (A&M Tours: Art and Music in Germany)

 

Tour Prices:

All prices on our website are based on land rates and exchange rates in effect at the time of publishing and on rates based on a minimum number of 15 participants on each tour. Air Fare is NOT included in the prices and will have to be booked independently by each participant!
Tours may depart with less than the required number of passengers, at the discretion of A&M Tours,  however an additional charge may apply. Passengers will be advised about such surcharges 60 days before departure. All prices are subject to change without notice prior to departure due to major currency fluctuations, and/or unforeseen economic circumstances.

 

Reservations, Deposits and Final Payments:

Please contact A&M Tours at info@artandmusicingermany.com  (Anette Isaacs,  3042 Isabella Street, Evanston, IL 60201) to reserve your space in our tours. A non-refundable deposit of $ 200 is due upon signing our Participant Agreement, that we will mail to you.
Receipt of your deposit shall act as your agreement to these terms and conditions. Balance is due 60 days before departure date. If final payment is received less than 60 days, a late fee will be accessed in the amount of $50.00. All payments made by check should be made payable to Anette Isaacs A&M Tours.

 

Late Reservations:

If a booking is made within 60 days of departure, full payment plus applicable taxes and optional insurance is due at the time of booking. There will be a $50.00 late processing fee applicable plus cost of any express or overnight mail services.

 

Travel Documents:

Please be aware that a valid passport (valid for six months after the return date of the trip) is required to travel to Germany. All non-US citizens must contact the appropriate consular office for entry visa requirements pertaining to their trip. In addition non US citizens are responsible for complying with requirements for re-entry into the USA. A&M Tours assumes no responsibility for procurement of passport or visas. Obtaining and carrying these documents is the sole responsibility of passengers. A&M Tours will not be responsible for any delays, damages and/or losses, including missed portions of your trip due to improper travel documentation.

 

Final Documents and Tickets:

All documents and tickets are only issued upon receipt of final payment and are sent within 3 weeks of departure. Documents and tickets are not guaranteed if final payment and booking form are not received on time.
 
 

Medical Conditions:

While we endeavor to provide the highest level of service to all our passengers, we cannot guarantee special facilities or assistance for disabled passengers and it is your responsibility to arrange for such assistance as required. We regret that we cannot provide individual assistance. A&M Tours is not responsible for any medical conditions that may occur prior, during, or after the tour.

 

Responsibility:

The tour member understands that he or she has no claim against A&M Tour, and its affiliates, for any delay or damage to or loss of property or baggage or injury to or death of persons due to any neglect or willful act of a direct air carrier, hotel, bus company, steamship or cruise company, railroad, transportation company or service company of any kind, or any other person or persons rendering any of the services being offered in connections with these tours. Further, A&M Tours advises that it has no ownership interest whatsoever in any hotel, restaurant, bus company or transportation or service company of any kind outside the USA. You may see the name A&M Tours affixed to motor vehicles, on signs around the hotel or elsewhere. This use of our name is purely for reasons of identification and does not denote ownership, supervision, or control by A&M Tours in any way. A&M Tours reserves the right without notice to change, amend or cancel any part or all of the tour and to make such changes as may be necessary. A&M Tours acts only as an agent in securing hotels, transportation and other travel services from suppliers, and in no event shall A&M Tours be liable in the event of any failure by any person or company to render any transportation, lodging or other travel services to be provided on the tour. The acceptance of the initial service to be provided under the tour shall be considered an acceptance by the tour member of these conditions. A&M Tours reserves the right to substitute hotel, cruise ships and air carriers of similar quality, and reserves the right to vary the sequence of sightseeing and/ or to re-route the order of cities. In calculating the cost of the trip, A&M Tours has relied on your consent to these terms and in the absence of this release, the cost of the trip would be higher. A contract is made when your reservation and payment are accepted by A&M Tours and any dispute shall be governed by Illinois law. We reserve the right to decline to accept a person, or remove a person from a tour, if such person presents a significant risk to the health or safety of himself or the group and the person cannot otherwise be reasonably accommodated.

 

Cancellation Policy and Refunds:

We hope that nothing will prevent you from taking your A&M Tours package. However, should you need to cancel, your cancellation must be received in writing, via email, fax or by letter. It will be effective on the date of receipt. If you cancel your tour after you have received your documents, you must return them to A&M Tours before we can process your refund. The following cancellations fees are only for fixed departure dates published on the website. Fees for custom groups and tours may be different, please contact us for details. You are responsible for the cost of any non-refundable airline tickets that have been issued on your behalf plus the following cancellation charges per person:
Days Prior to Departure Charge
121 or more $100
120 to 91 $250
90 to 61 $500
60 to 46 50% of tour cost
45 to 31 75% of tour cost
30 to 1 or no show No refund
.
Once the tours commence, there will be no refunds on missed or unused portions of the tour programs. Purchase of Travel Insurance, at the time of deposit, is strongly recommended. Insurance fee once purchased is nonrefundable.

 

Purchase of Travel Insurance

We strongly recommend buying a travel and a travel health insurance! This Illinois based company can be of assistance: http://www.gojwa.com/ John Williams & Associates
Phone:  (847) 566-7590
Fax:  (847) 566-5217

If we cancel: We reserve the right to cancel a specific departure date or whole tour due to lack of participation or for reasons beyond our control such as natural disasters, acts of war, acts of God or government restrictions. If such an unlikely event should occur, we will offer an alternate departure date or tour program. Should you decline an alternate date or should we cancel the tour outright, the limit of our liability to you will be the refund of all monies received, including any cancellation penalties. We will not be liable, however, for costs incurred by you not paid to us, such as visas and passport costs, items of a personal nature, domestic and international transportation either by ground or air etc. nor will we be liable for any psychological damages, traumas, stress, disappointment, personal and financial loss resulting from our change of departure date or cancellation of a tour. Refunds are not provided for services included, but not used on a trip.

 

Not Included in the Published Price:

Airline Ticket prices, Airport taxes, border taxes, and items not listed on each program as included such as meals, beverages and items of personal nature, excess luggage allowance, laundry, room service, travel insurance, passport and visas costs, expenses for additional sightseeing not specified in the itinerary, any incurred medical costs either before the tour or during the tour and replacement of items forgotten or stolen while on the tour, and gratuities (a list of suggested tips will be provided with final documents).

 

Publishing and Website Disclaimer:

A&M Tours is not responsible for any typographic or printer’s error or omission. Prices on our website are accurate at the time of publishing and are subject to change without notice due to changes in market factors including but not limited to foreign currency and supplier cost fluctuations.